Customer Service/Officer Adminstrative/Shipping/Receiving Clerk

Margarita Olivera

1701 Jersey Street ¿  Sunnyside, WA 98944  ¿  (509) 840-0427  ¿  emely06.mo@gmail.com

seeking Warehouse Shipping/Receiving Clerk position

®  Varied background in industrial work and private sector work in the wine industry, including experience in house cleaning, food service and warehouse processing/wine industry.

®  Demonstrated success in negotiating win-win compromises, negotiated contract bids for current company utilizing networking skills and strong interpersonal communication in securing business contracts for current employer,  

 

Skills

♦ Staff Recruitment

♦ Retention

♦ Customer Service

♦ Supervisory Skills                                         

 

 

 

 

Professional Experience

Clean by Choice LLC — Yakima, WA

Private Business, locally owned.

Crew Trainer/Supervisor, June 2015 to Present

Crew Trainer/Supervisor for Company. Assign work assignments to staff to clean client homes/business contracts. Supervise employee quality of work and do follow up to ensure standards and customer satisfaction is met and exceeded. Provide business contract bids for the company and initiate contacts for contracts and do all estimating and quotes.

Key Results:

®   Provided high level instruction and training for staff to provide the skills and resources to complete all tasks at the highest level in achieving the best work product and results

 

Walter clore winery center — Prosser, WA

Wine Center Facility

Hostess / Service Assistant May 2015 to present

Provided customer service / Hostess service during conventions, events, and special occasions for large groups of reserved events at the Center. Strong interpersonal skills in dealing with various groups of individuals while providing complimentary customer service to clients.

Key Results:

®   Strong customer service

®   On-call position, able to fit work schedule to be reliable for employer.

 

 

dependable janitor llc — Kennewick, WA.

318 North Neel Street, March 2014 – June 2015

House cleaning/maid services:

Key Results:

®   Strong customer service

 

KFC/TACO BELL – Prosser, WA

109 Merlot Drive, Suite 337, March 2009 – March 2011

 

Supervisor/Crew Leader

      Key Results:

   

    Supervisor skills/Leadership

     ♦ Strong customer service

 

 






Margarita Olivera

Phone: (509) 840-0427  n  Page Two

 

Education & Certifications

 

GED: Yakima Valley community college

Certifications:

®  Supervisor Certification/Harmon KFC/Taco Bell

 

Professional Training

 

Professional Development:

®  Complete ongoing training with all employers

 

Computer Skills:

®  MS Office (Word, Excel, PowerPoint, Outlook)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL REFERENCES

Available upon request

  

  • ID#: 98643
  • Location: Sunnyside, WA , 98944

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